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[wstoops]

My hp Envy Inspire 7200 E will not print at all.

[Jerry_57]

Hi @wstoops,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP ENVY Inspire 7200e printer is not printing at all, consider following these troubleshooting steps to resolve the issue:

1. Check the Ink Cartridges

• Ink Levels: Make sure that the ink levels are sufficient. Replace any empty or low cartridges. If any non-HP or refilled cartridges have been used, consider replacing them with genuine HP cartridges for reliability.
• Cartridge Installation: Reinstall the ink cartridges to ensure they are properly seated.

2. Clean the Ink Cartridges

• On the printer control panel, swipe down to open the Dashboard.
• Select Setup > Printer Maintenance > Clean Cartridges, and follow the on-screen instructions.
• This process may improve the print quality if blockages in the printhead are present.

3. Check the Print Queue

• Ensure there are no stalled print jobs in the queue. Cancel any pending print jobs and try printing again.

4. Check Printer Connectivity

• Make sure that your printer is connected to the same network as your computer or device.
• On the printer control panel, the wireless light should be blue indicating a connection. If the wireless light is blinking, the printer is not connected to the network.

5. Perform a Printer Reset

• Turn off your printer, unplug it, wait for about a minute, then plug the printer back in and turn it on. This can sometimes resolve hardware issues.

6. Align the Ink Cartridges

• Use the alignment tool by selecting Printer Maintenance > Align Cartridges from the printer menu. This ensures cartridges are properly lined up for printing.

7. Use HP App

• Use the HP App for additional diagnostics and to ensure the printer firmware is up to date.

8. Check Printer Settings

• Verify that the paper type and print settings are correctly configured for your print job.
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support