2 month free trial error

[Alex_alex86]

Hi. I tried to avail the free ink trial  -2 months but whenever I come to final step .. the print shows “unable to connect web services. What do I do? I’m unable to complete the process. 

 

[TEJ1602]

@Alex_alex86, Welcome to HP Support Community!

Follow the steps from the document HP Printers - Cannot Connect to Web Services to isolate and resolve the issue.

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Alex_alex86]

Whatever you said doesn’t work for me. Is there any other way to do it? 

[Alex_alex86]

Hi. I have a deskjet 2710. I can’t find a sticker for eprint. What should I do?  I believe this is a 2020 model. You guys are not solving my problem. 

[TEJ1602]

@Alex_alex86

This further requires remote assistance.

Please reach out to the HP Support in your region for further course of action.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!