207x cartridge recognized as 207A

[tom_ktom]

Dear community,

I just replaced my old yellow cartridge, that had been installed out of the box, by one of type 207x.

Unfortunately the printer still shows 207A being installed instead of 207x.

I tried all recommendations regarding validation of genuine cartridges, updated to latest firmware, ...

How can I be sure, that the printer will deliver the higher amount of pages, that fits to 207x catridges?

Did anybody encounter similar experience?

Thanks a lot, Tom

[Valsimot]

When you print the supplies status page is the toner 207 or 207x

[tom_ktom]

Hi, thanks for your reply...

this printout says: "207A (W2212A)"

On the cardridge itself and the packaging and everywhere you see 207X.

If it is no problem, that the printer thinks it is a 207A, I will leave it as it is... but if the printer won't print more than the pages estimated for the 207A cartridges, I will need to contact my dealer.

[Valsimot]

If the supplies status page shows the toner is 207A then return it.  It will print only 207A number of pages.

Can you print the supplies status page and post it here?  It's very uncommon that X toner is recognized as A toner.

[tom_ktom]

No problem:

[Valsimot · Accepted solution]

Return the toner, if it's 207X you paid much more for it, and you will not get the 207X page yield.

[tom_ktom]

Thanks for your help.

I already contacted that dealer.

Now have to wait for his reaction

[tom_ktom]

According to my supplier this lot of yellow toner had general problems. A couple of customers complained already and I will get a new toner soon (even may keep the faulty one).

[tom_ktom]

The new toner arrived today and works as expected...