• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Color LaserJet 2605dn Printer

I intermittently get many blotches of blue toner on my prints.  I ran the cleaning mode, and even slide that little slider inside back and forth 5 times as described in the manual.  It worked great for quite some time.  Now the blue blotches are back?

I printed a few demo pages and some look good except with blue blotches on one side of the page (image included). Another test page almost had no color in the orangutan, and the blue blotches.

I opened the door and the transfer belt is covered in blue toner blotches. 
I've cleaned the transfer belt gently with a microfiber cloth.

I've checked the blue toner drum (under the cover) and sometimes see blotches there.

I read a similar discussion about checking the photoconductor, but I don't know what that is.

Do the toner cartridges have a squeegee like wiper to ensure only a thin layer of toner is picked up by the cartridge drum?

blue_blotches.jpeg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.