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HP Recommended
macbook pro
macOS 10.15 Catalina

Using an HP m203DW printer for word and pdf printing only for internal use.

Purchased a 30X HP High Capacity cartridge which promises ~3,500 pages of Black ink printing.

Suddenly -  Low Ink notification.

 

Checked the HP printer utility which shows the following with a cartridge installation date of 10/15/2020

  • Total Pages Printed: 916
  • Pages Remaining: 50
  • Less than 10% of ink remaining

Toner use settings are correctly set - No high res. printing.

 

From the HP Site: https://store.hp.com/us/en/pdp/hp-30x-high-yield-black-original-laserjet-toner-cartridge

HP 30X High Yield Black Original LaserJet Toner Cartridge, CF230X

To recap:

The cartridge should print ~3,500 pages.  

We've printed 916 pages. We're getting a low toner notice to buy a new cartridge

 

Anyone else have this problem with HP 30X toner cartridges? What did you do?

HP: What's your response?

 

1 REPLY 1
HP Recommended

@EWJazz, Welcome to the HP Support Community!

 

I understand the ink runs out sooner than expected. There are a few things to prevent excess ink usage: 

  • The printer should always be plugged into a live outlet.  If you use an external switch such as an outlet switch then more ink will be used at each startup. 

  • Do not run cleaning cycles from the computer's toolbox or the printer's front panel.  These are rarely needed (perhaps once for each half dozen cartridges) and will use ink. 

  • Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.   

Update the printer firmware

Click here to download and install the latest printer firmware from your MAC.

Click here to know different methods of updating printer firmware.

 

For more information about cartridge yields and ink use, click here

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.