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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- 30X HP Laserjet cartridge- Printed 916 of 3500 pages promise...

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01-31-2021 10:54 AM
Using an HP m203DW printer for word and pdf printing only for internal use.
Purchased a 30X HP High Capacity cartridge which promises ~3,500 pages of Black ink printing.
Suddenly - Low Ink notification.
Checked the HP printer utility which shows the following with a cartridge installation date of 10/15/2020
- Total Pages Printed: 916
- Pages Remaining: 50
- Less than 10% of ink remaining
Toner use settings are correctly set - No high res. printing.
From the HP Site: https://store.hp.com/us/en/pdp/hp-30x-high-yield-black-original-laserjet-toner-cartridge
HP 30X High Yield Black Original LaserJet Toner Cartridge, CF230X
To recap:
The cartridge should print ~3,500 pages.
We've printed 916 pages. We're getting a low toner notice to buy a new cartridge
Anyone else have this problem with HP 30X toner cartridges? What did you do?
HP: What's your response?
02-10-2021 03:23 AM - edited 02-10-2021 03:24 AM
@EWJazz, Welcome to the HP Support Community!
I understand the ink runs out sooner than expected. There are a few things to prevent excess ink usage:
The printer should always be plugged into a live outlet. If you use an external switch such as an outlet switch then more ink will be used at each startup.
Do not run cleaning cycles from the computer's toolbox or the printer's front panel. These are rarely needed (perhaps once for each half dozen cartridges) and will use ink.
Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.
Update the printer firmware
Click here to download and install the latest printer firmware from your MAC.
Click here to know different methods of updating printer firmware.
For more information about cartridge yields and ink use, click here
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee