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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- 3835wont let me use compatible cartridges how do I solve thi...

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12-30-2021 10:15 PM
Sorry, you have no choice
Regards.
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12-31-2021 05:40 AM - edited 12-31-2021 05:43 AM
Hi,
65xl cartridges are compatible with other printers and not intended for any HP 3830 printer, neither Officelet or Deskjet, I would assume your printer model is a Deskjet Ink Advantage 3835 printer? as there is no such Officejet 3835 printer model, anyway none of these uses HP 65 ink cartridges in any way.:
https://support.hp.com/ie-en/document/ish_2405837-1980674-16
HP 65XL cartridges are intended for other printer models:
https://www.hp.com/sg-en/shop/hp-65xl-tri-color-original-ink-cartridge-n9k03aa.html
Please clarify your exact printer model, and what exact cartridge number is listed within its cartridges access door.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution 🙂
12-31-2021 09:58 AM
Hi I bought the same cartridge as the one that came out off the printer as it was on a hp ink plan and as we have moved to New Zealand from the Uk our plan ended .the old cartridge and the new one are the same number 65 so can’t understand why it doesn’t work..
12-31-2021 11:13 AM
Please clarify the exact printer Product name and Product number, as there is no such model as Officejet 3835 eexisting
https://support.hp.com/us-en/document/c03770424
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution 🙂