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‎06-05-2024 12:48 PM

HP Recommended

I have bought three 414A toner cartridges for my HP LaserJet Pro MFP M479fn. The printer shows the error code 10.02.11 saying it has a cartridge memory error. I first thought it was the printer but I had backup ink toners when replaced, and it works fine. I have tried all the listed troubleshooting methods. How does one get a replacement? 

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