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‎09-04-2023 04:24 PM

HP Recommended
Operating System: Microsoft Windows 11

I have a 6230 printer Officejet Pro.  It was working fine but when I replaced the Black ink cartridge it makes a sound like it is printing but the page comes out blank. I've tried everything I could find on line: updating the driver, best one was already loaded, resetting the printer, no test page will print, also blank.  HELP!

Category:
1 REPLY 1

‎09-07-2023 09:34 AM

HP Recommended

@MajMar1 

 

Welcome to the HP support community.

 

I understand that your printer is printing blank pages, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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