• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
63/302 ink
Microsoft Windows 10 (64-bit)

I tried to use 63/302 ink in my OfficeJet 383Theprinter says that in order for these cartridges to work i have to sign up the the pay-as-you go HP ink service.  What's up with that?  Can i get around that somehow?  I bought them because they hold SO much more ink.  Thanks 

2 REPLIES 2
HP Recommended

Typo .... sorry  It's a 3830 Office Jet

HP Recommended

@BWicks1 Welcome to HP Community!

 

I understand that 63/302 ink cartridges won't work in my OfficeJet 3830.

 

Are you using HP genuine ink cartridges?

 

Please let us know where did you purchase the printer ( region). And where are you located now?

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.