-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- 65XL cartridges for the Envy 5010

Create an account on the HP Community to personalize your profile and ask a question
06-25-2024 01:56 PM
Will remanufactured 65XL cartridges work for the Envy5010 Printer? Will they damage the printer?
Solved! Go to Solution.
Accepted Solutions
06-27-2024 04:11 AM
Hi @Retiree92,
Welcome to the HP Support Community.
I'd be happy to help you!
Using remanufactured 65XL cartridges in your HP Envy 5010 printer can be a cost-effective alternative to original HP cartridges. However, there are several considerations to keep in mind regarding compatibility and potential risks:
Compatibility
- Technically Compatible: Remanufactured 65XL cartridges are designed to be compatible with printers that use HP 65XL cartridges, including the HP Envy 5010. However, compatibility can vary depending on the quality and manufacturer of the remanufactured cartridge.
- Firmware Updates: HP periodically releases firmware updates that can impact the compatibility of third-party or remanufactured cartridges. It's possible that a firmware update could prevent the printer from recognizing the remanufactured cartridges.
Potential Risks
- Quality Issues: The print quality may not match that of original HP cartridges. You may experience issues such as poor print quality, streaks, or color inaccuracies.
- Printer Damage: While unlikely, there is a risk that low-quality remanufactured cartridges could leak or damage the printer's printhead and other components. Always purchase remanufactured cartridges from reputable suppliers to minimize this risk.
- Void Warranty: Using remanufactured cartridges may void the printer’s warranty if the cartridge causes damage or performance issues. Check HP's warranty terms for details.
HP Recommends the use of HP genuine ink cartridges, to avoid any damages and print quality issues.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee
06-27-2024 04:11 AM
Hi @Retiree92,
Welcome to the HP Support Community.
I'd be happy to help you!
Using remanufactured 65XL cartridges in your HP Envy 5010 printer can be a cost-effective alternative to original HP cartridges. However, there are several considerations to keep in mind regarding compatibility and potential risks:
Compatibility
- Technically Compatible: Remanufactured 65XL cartridges are designed to be compatible with printers that use HP 65XL cartridges, including the HP Envy 5010. However, compatibility can vary depending on the quality and manufacturer of the remanufactured cartridge.
- Firmware Updates: HP periodically releases firmware updates that can impact the compatibility of third-party or remanufactured cartridges. It's possible that a firmware update could prevent the printer from recognizing the remanufactured cartridges.
Potential Risks
- Quality Issues: The print quality may not match that of original HP cartridges. You may experience issues such as poor print quality, streaks, or color inaccuracies.
- Printer Damage: While unlikely, there is a risk that low-quality remanufactured cartridges could leak or damage the printer's printhead and other components. Always purchase remanufactured cartridges from reputable suppliers to minimize this risk.
- Void Warranty: Using remanufactured cartridges may void the printer’s warranty if the cartridge causes damage or performance issues. Check HP's warranty terms for details.
HP Recommends the use of HP genuine ink cartridges, to avoid any damages and print quality issues.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee