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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-17-2024 12:26 PM

HP Recommended

The cyan is not working on the printer.  cartdrige is full.. i have cleaned serval times

Category:
1 REPLY 1

‎01-20-2024 03:49 AM

HP Recommended

Hi @JRK4,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with printing in color. 

 

Update the firmware by selecting the current OS. Click here.

 

If you have performed all the steps from this document and still having issues, then this could be either the cartridge is faulty or the printer needs to be checked. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



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