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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY Photo 7855 All-in-One Printer
Microsoft Windows 11

Using Genuine HP64 XL black and color cartridges in Evny Photo 7855.Amount of ink used is ridiculous. Tried to print 2 copies of 13 page tax forms. By end of 2nd set black ink was beginnings to show white lines in text.  Tried to print 20 page PowerPoint in notes mode in color and could finish it in one run before changing out a ccartridge. Not printing hi res / hi Def. Ran alignment and cleaning.  Suggestions before I trash this and switch brands?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Lance1253,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand that you are facing-page count issues with the cartridges.

 

The actual yield will vary depending upon the amount of content on the page. Highly "dense" documents, such as the text document, may yield fewer pages while less dense ones such as the organization chart would yield more pages than the standard. Printing that uses primarily one color could cause lower yields for that color, and higher yields for colors not heavily used. The yield you experience will depend upon the content that you print.


As pages printed are very low, I've sent you a private message with further instructions to get this issue sorted.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

View solution in original post

1 REPLY 1
HP Recommended

Hi @Lance1253,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand that you are facing-page count issues with the cartridges.

 

The actual yield will vary depending upon the amount of content on the page. Highly "dense" documents, such as the text document, may yield fewer pages while less dense ones such as the organization chart would yield more pages than the standard. Printing that uses primarily one color could cause lower yields for that color, and higher yields for colors not heavily used. The yield you experience will depend upon the content that you print.


As pages printed are very low, I've sent you a private message with further instructions to get this issue sorted.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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