8010 cartridges rejected because they are not HP

[Doug365]

Please correct this error. Why am I forced to use overpriced HP ink??

[A_Gayathri]

Hi @Doug365,

Welcome to the HP Support Community

I'd like to help!

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it's not working. Try a different cartridge supplier and check if that works.

click here and please check HP Printers - Dynamic Security enabled printers

I hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Doug365]

I find this business practice unethical.  To dictate what Brand of ink I use is wrong. If i cannot use a different brand, I will sell this and go with another manufacture that does not follow such practices!!!

A VERY unhappy customer.

[A_Gayathri]

HI @Doug365,

Thank you for your response. I am sorry to hear that!  If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!