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‎04-03-2022 10:05 AM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I just moved and packed my printer.  When I went to set it up there was black ink on my hands.  I took the cartridges out and took the head assembly out.  The head assembly also had black ink everywhere.  I cleaned it with 70% alcohol and blew warm air over it until dry.  Everything was put back in but I still get system ink error.  The auto paper feed does not work but it was still printing beautifully.  I would like to still use it.  I bought a 6455e but it is nothing compared to the old one.  Does anyone have any ideas.  Thank you for your time and consideration.

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