• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Other

We have ordered replacement maintenance cartridges for our office plotter previously but I cannot order until I receive an 889 compliance form from HP. This is a new government requirement that has been in place since mid-August 2020.  I looked on the website and cannot find any information or office that I should send this form to for signature, or request a copy of one that HP may already have on file.  My understanding is I cannot purchase with a government purchase card until I receive an 889 form from the vendor.  Can you direct me to the right person or protocol I need to do to obtain this form so that I can order a plotter cartridge?  Thank you!

1 REPLY 1
HP Recommended

I am purchasing Model # 17m-cg1013dx and need a letter sent to me for regulatory compliance 889 Telecommunications and Surveillance ban of HP Models laptops and state none had used the Chinese Manufacturers impacted by the US Gov't ban.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.