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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- 910 ink recall

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12-03-2020 01:51 PM
I like thousands of others have been abused by Hp for allowing ink cartridges to be built by a cheap Malaysian company. I went to Office Depot a month ago and was told about the recall. I went home and spent over an hour Truro talk to a human. Finally got someone in another country who explained the problem. They then took my credit card and ordered some ink for me. I asked how long will it take to get this ink. Answer- I don’t know. Well, it’s been a month .I hope HP is enjoying my money. Office Depot told me HP just wants you to buy another printer. If I don’t get the ink tomorrow I will buy anther HP printer which has the longest return and then return it.
12-12-2020 08:40 AM
Hi @Rtripp2,
I'd like to help!
To know the order status reach out to HP Store or HP Phone support team.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.
Have a great day!
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