A. Why are there missing lines on print outs? B. Why no Color?

[gar722]

Hello,

A. I can only get full text to print is when in Best mode. Anything less and there will be missing lines. I've done the 3 phases of alignment. The support test show everything is OK. When test page is ran, you see missing areas in the lines.

B. Could not get color to print, and it showed 1/4 full of ink. After doing All resets, alignments, etc. color still would not print. Installed new color cartilage and the first test page after install printed in color. I than ran a regular test page, and there was no color.

Any suggestions?

Thanks

[mln_pa]

Consider a clogged print-head issue.  Your printer appears to use cartridges with the print head in the cartridge.

Look on youtube for video on how to clean cartridges with built in print-heads.