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‎12-06-2024 05:01 PM - last edited on ‎12-11-2024 06:23 AM by Retired

HP Recommended
Product: HP Officejet Pro 8600 Premium e-All-in-One - N911n

After inserting a new Cyan ink cartridge into an HP Officejet Pro 8600 Premium a message appeared.  "Pringter Failure - There is a problem.  with the printer or ink system.  Turn printer off, then on.  If problem persists, contact HP."  I followed instructions and then I thought the cartridge was damaged so I turned it in to the store and received a replacement.  Same problem and message.

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