ALIGNEMENT IMPOSSIBLE

[feuille]

HI, I'VE TRIED TO REALIGNE MY DESKJET PRINTER 37 TIMES AND THE RESULTS ARE ALWAYS THE SAME:

PRINTING OUT A TEXT WHICH IS ILLEGIBLE.  I'VE RESET IT, CHECKED THE INK, CLEANED, UNPLUGGED AND REPLUGGED THE PRINTER, NO LUCK. HELP!

[Raj_05]

Hi @feuille,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds really frustrating that your DeskJet printer won't align properly despite all your efforts! Here are some additional steps you can try.

• Check for Firmware Updates: Make sure your printer's firmware is up to date. You can usually find updates on the HP website or through the HP Smart app.
• Use Genuine HP Ink Cartridges: If you’re using third-party ink, try switching back to genuine HP cartridges, as compatibility can sometimes affect print quality and alignment.
• Run the Printer Diagnostic Tool: HP provides a diagnostic tool that can help identify issues with your printer. You can download it from the HP support website.
• Align via Software: Instead of using the printer's control panel, try aligning the printer through the HP Smart app or your computer's printer settings.
• Print Quality Diagnostic Page: Print a quality diagnostic page to see if the printer is producing clear text and colors. This can help identify if the issue is with the alignment or the ink delivery.
• Check the Carriage and Printhead: Ensure that the printhead moves freely and that there are no obstructions. If the printhead is removable, consider taking it out and checking for clogs or debris.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support