Adapting a printer to use 912 ink instead of 910-Product: HP OfficeJet Pro 8025 All-In-One Printer

[noamronen1]

hey, 

I received the printer and it ran out of ink. In Israel, type 910 and 916 inks are not sold, but only 912. I would like to know if it is possible to adjust the printer so that it accepts type 912 ink.

Thanks
Noam

[A_Gayathri]

Hi @noamronen1,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.