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‎04-13-2021 01:54 PM

HP Recommended
Product: Deskjet 3720
Operating System: Other

Hi,

Can anyone tell me how to align my printer? I use the app on my Samsung Galaxy s21 and on my ipad pro. Everything I google points to Windows but I don't have a laptop or pc. I have a deskjet 3720. I need a dummies guide but help would be greatly appreciated!

 

Many thanks

Category:
1 REPLY 1

‎04-16-2021 09:03 AM

HP Recommended

Hi @Moi15,

 

I'd like to help!

 

Try the below suggestions-

 

 Complete the alignment process again

 

 In the HP Smart app, click your printer, click Print Quality Tools, and then select the option to align the printheads or cartridges.

 

 Reset the printer

Turning the printer off, and then on again might resolve an Alignment failed error message.

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

NOTE: HP recommends plugging the printer directly into a wall outlet.

 

You may refer to - Alignment Errors

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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