Alignment Error

[Abby2020]

I have done alignments, put in new cartridges and every time I go to print it asks if I want to Align.  The Alignment test came back that it passes every time so how do I shut off the alignment questions so it prints directly.

[Kumar0307]

@Abby2020, Welcome to the HP Support Community!

Let us try these steps to resolve this issue:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Make sure the plastic tape if any is removed from the new ink cartridges before placing it in the printer.

Update the printer firmware

The HP printer must connect to a wired (Ethernet) or wireless network with an active Internet connection to receive updates.

Check for the latest printer updates.

1. From the home screen on the printer control panel, touch the ePrint icon ().

2. Wait for the printer to connect to the ePrint server. The ePrint status displays.

3. Touch Settings on the bottom left corner of the screen.

4. Touch Printer Update, and then touch Check for Update Now.

Perform steps 13 and 11 from this document. 

For more info on resolving this issue, refer to - Alignment Errors

Hope this helps! Keep me posted. 

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