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‎08-01-2023 10:34 AM - last edited on ‎08-03-2023 01:27 PM by Retired

HP Recommended
Product: HP DeskJet 3755 All-in-One Printer

Every time I try to align my printer, the alignment page prints just fine. But, when I go to input the alignment pattern, I'll put in all of my selections and go to save it, and then I keep getting the error of "Alignment Pattern Choices Unable to Align." Because of this, I can't align my printer and it keeps printing things misaligned.

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3 people had the same question
1 REPLY 1

‎08-04-2023 09:43 AM

HP Recommended

Hi @mariar269,

 

Welcome to the HP Support Community

 

I understand you are facing an alignment issue with your HP DeskJet 3755 All-In-One Printer error Alignment Pattern Choices Unable to Align. Not to worry I will help you to get a resolution to resolve the issue.

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove the USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating the printer firmware.

 

If the issue persists, then please follow the steps mentioned in this document: Alignment errors

Check the video  Fix Alignment Errors on HP Printers | HP Printers | @HPSupport

 

Hope this helps! Keep me posted.  

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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