Alignment Pattern Choices - Unable to Align

[mariar269]

Every time I try to align my printer, the alignment page prints just fine. But, when I go to input the alignment pattern, I'll put in all of my selections and go to save it, and then I keep getting the error of "Alignment Pattern Choices Unable to Align." Because of this, I can't align my printer and it keeps printing things misaligned.

[A_Gayathri]

Hi @mariar269,

Welcome to the HP Support Community

I understand you are facing an alignment issue with your HP DeskJet 3755 All-In-One Printer error Alignment Pattern Choices Unable to Align. Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove the USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.

If the issue persists, then please follow the steps mentioned in this document: Alignment errors

Check the video  Fix Alignment Errors on HP Printers | HP Printers | @HPSupport

Hope this helps! Keep me posted.  

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