BLANK PAGE on HP office jet pro 8035

[Barbie28]

HELP !!! My Office Jet Pro 8035 goes thru the print motion but my pages are blank ! NEW cartsw installed and have done the cleaning on the printer !

[A_Gayathri]

Hi @Barbie28,

Welcome to the HP Support Community

I understand you are facing an issue with your BLANK PAGE on HP office jet pro 8035. Not to worry I will help you to get a resolution to resolve the issue.

Does this happen while copying too? What was the issue you were facing with the old inks?

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove the USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.

If the issue persists, then please follow the steps mentioned in this document:  HP OfficeJet 8010, Pro 8020, and 8030 Printers - Black Ink Not Printing, Other Print Quality Issues

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!