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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP office jet pro 8025 BLUE ink will not print.   It is only the BLUE that has completely failed, regardless of multiple attempts of all steps from similar article on this site, including replacing half-used cartridges with new. My model 8025e does not allow removal of print head for manual cleaning; so how can the nozzle be cleaned?  Attempted to "clean print heads" in printer tools 10 times, no help.
This has been a good, solid printer with excellent color and ease of use.
Now all of a sudden it is junk. Help me NOT send this to a landfill. 

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