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‎05-11-2021 05:56 PM

HP Recommended
Product: M283

I have plugged and unplugged multiple times and the incompatible supply message continues to appear on my brand new M283. Do the cartridges have to be unsealed in some way?

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1 person had the same question
1 REPLY 1

‎05-14-2021 06:32 AM

HP Recommended

@GUIDESUCKS

 


Welcome to HP Support Community


I would like to help

 

Are you using the same cartridges that came with the printer?

 

Please ensure the printer has the latest Firmware https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

If the issue persists please contact HP Support in our region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help

KrazyToad
I Am An HP Employee

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