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Bad Printing

HP Recommended
hp pro 8600
Microsoft Windows 10 (64-bit)

My printer will not print clearly. It has black lines up and down the page covering up the document. HOWEVER, the same printer will scan and fax in and out clearly.

HP Support Agent
HP Support Agent
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Welcome to HP Community


I have gone through your Post and would like to help


Please print a Quality Diagnostic Page and let me know if you see those lines


  1. Load plain white paper into the input tray.

  2. On the printer control panel, touch the Right Arrow () to display additional options.

  3. Touch Setup (), touch the Down Arrow (), and then touch Reports.

  4. Touch Print Quality Report. The Print Quality Diagnostics Report prints.

    Figure : Example of a Print Quality Diagnostics Report

    Image: Example of a Print Quality Diagnostics Report.

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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