Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– Click Here
My printer will not print clearly. It has black lines up and down the page covering up the document. HOWEVER, the same printer will scan and fax in and out clearly.
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I have gone through your Post and would like to help
Please print a Quality Diagnostic Page and let me know if you see those lines
Load plain white paper into the input tray.
On the printer control panel, touch the Right Arrow () to display additional options.
Touch Setup (), touch the Down Arrow (), and then touch Reports.
Touch Print Quality Report. The Print Quality Diagnostics Report prints.
Figure : Example of a Print Quality Diagnostics Report
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KrazyToadI Am An HP Employee
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