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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎02-16-2022 04:31 PM

HP Recommended
Operating System: Microsoft Windows 10 IOT

New ink cartridges are installed but I still have bad color on images, specifically blue.  Its very streaked and wavy.  Could it be the print head?  I subscribe to the Ink Program, and I think that includes new print heads.  How do I ask for one of them?

2 people had the same question
1 REPLY 1

‎02-19-2022 07:53 AM - edited ‎02-24-2022 02:32 PM

HP Recommended

@SheezyAZ

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue.  

  • Did you make a copy and check if that prints fine?

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure. Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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