Banding on colour

[angelicpixie]

Having problems with banding when printing colour.  Have gone through all the steps from cleaning the rollers to adjusting the print heads and clearing for smudges. Any other suggestions

[zoey7886]

@angelicpixie, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding banding on colour! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Since you've already tried cleaning the rollers, adjusting the print heads, and clearing for smudges, here are a few additional troubleshooting steps you can try:

1. Check Ink Levels & Cartridges

• Ensure that the ink levels are sufficient. Low ink levels can cause banding.
• If possible, reseat or replace the ink cartridges to rule out any clogging or damage.

2. Perform a Printhead Deep Cleaning

• Since you've already adjusted the print heads, try running a "Deep Cleaning" or "Second Level Cleaning" from the printer software. This can clear stubborn clogs.

3. Check Paper Type & Quality

• Ensure that you're using the correct paper type for your print job (e.g., photo paper, plain paper, etc.).
• If using third-party or low-quality paper, try switching to HP-recommended paper.

4. Update Firmware & Drivers

• Go to HP's official website and check if there’s a firmware update for your printer.
• Also, ensure that your printer driver is up to date.

5. Try a Different Print Quality Setting

• If you’re printing in draft mode, try switching to best quality in the printer settings.
• Some printers have an option for "Prevent Banding" under the quality settings—check if that’s available.  

Let me know if it helps!

Take care, and have an amazing day!  

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Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

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Take care, and have an incredible day ahead! 

Regards, 

Akhi_H