Been looking for 910 ink for almost a year.

[melissa53]

Hi, I have been given the runaround by HP regarding 910 colored ink.  I would have never bought HP Office Jet Pro 8020 Series if I had known this. I needed a new printer that was compatible with a MAC. HP customer service is unreliable. The first time I was informed there was a known issue and they would have new ink out shortly and the second time I called was told that is not the case. I do not want to spend over $130 for a 3 pack from an unknown source. My printer is now out of warranty. If anyone has any ideas or knows of anything, I would appreciate any feedback. Thank you.

[Dragon-Fur]

@melissa53 

See here for your cartridge issue:

HP OfficeJet Printers - 'Incompatible' or 'Defective Cartridge' message

This document applies only to these HP OfficeJet and OfficeJet Pro printers that use HP 910, 912, 914, 915, 902-905, or HP 935 ink cartridges:

• HP OfficeJet 6810, 6820, 6950, 6960, and 8010 printer series
• HP OfficeJet Pro 6230, 6830, 6960, 6970, 8020, and 8030 printer series

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

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