• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-10-2021 09:52 AM - last edited on ‎09-10-2021 12:33 PM by Retired

HP Recommended
Product: HP Smart Ink Tank Printer 515
Operating System: Microsoft Windows 10 (64-bit)

I bought an HP 515 printer on 06/09/2021, Product Number: 1TJ09A & Serial Number: [Personal Information Removed]

When the HP engineer opens the box today(10/09/2021), he finds a black ink bottle(GT53XL) and three-color bottle(GT52).

But I saw in the advertisement that three bottles Black ink were given with HP 515 printer 

Category:
3 REPLIES 3

‎09-10-2021 11:38 AM

HP Recommended

Screenshot from 2021-09-10 19_37_30.png




My profile on LinkedIn

Was this reply helpful? Yes No

‎09-13-2021 09:40 AM

HP Recommended 
But I saw in the advertisement that the total Black ink is being given 03
Was this reply helpful? Yes No

‎09-13-2021 11:45 PM

HP Recommended

Possible, but probably that was for some time to attract buyers.




My profile on LinkedIn

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.