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‎09-12-2022 08:36 AM

HP Recommended
Product: HP DeskJet 3632 All-in-One Printer

Black Ink Will Not Print - HP DeskJet 3632 (2015)

I have run the printhead cleaning tools, replaced the black ink cartridge with HP ink. Black ink just will not print. Just trying to see if there are any options, before buying a new printer. Thanks!

Category:
1 person had the same question
2 REPLIES 2

‎09-22-2022 10:02 AM

HP Recommended

Hi @PSPBS,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with printing in black. I'd like to help!

 

I appreciate the steps you have performed and have certainly done a good job.

 

If you have already performed all the steps from this document here, then it could be a printer issue. 

 

Hope this helps. Keep me posted

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎09-27-2022 12:48 AM

HP Recommended

Hi @PSPBS,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

 

Have a great day!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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