Black Ink leaked inside printer

[Jamieflee98]

I was just printing something and as i was printing i realised that black ink had leaked all inside my printer. What do i do and how do i get inside the printer to clean up all the ink? i use this printer for my print business but i do not want to keep printing if the ink inside will be an issue 

Thank you 

[Kumar0307]

@Jamieflee98, Welcome to the HP Support Community! I’m here to help.

Apologies for the inconvenience caused. You may remove the leaking ink cartridge and clean the inside of the printer using paper towels.

To know how to access the inside of the printer, refer to - E4' Error Displays (Paper Jam)

For replacement of the defective ink cartridge,

• I've sent you a private message with further instructions to resolve this issue.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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