• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
macOS 10.13 High Sierra

 I am trying to figure out if running a low black ink out to empty will start consuming my black ink. ie, does the 8715 Officejet Pro machine make black by mixing colors when needed thereby exhausting my colors. Does it hurt to run down the black to empty or until a critical message come up. I am trying to figure out if running a low black ink out to empty will start consuming my black ink. ie, does the machine make black by mixing colors when needed. Does it hurt to run down the black to empty or until a critical message come up. I t seems that I can print many, many pages after the black says it is low. I have a replacement available.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Officejet Pro 8710 will *not* switch to use the color ink if black is low.  The low ink warning will be given ahead of time so you will have time to get a replacement cartridge to have on hand.  You can safely run the printer in "black ink only" mode until the black is actually depleted.  When a cartridge is depleted the printer will block further printing until the depleted cartridge is replaced.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

4 REPLIES 4
HP Recommended

@RJGarber

 

Welcome to the HP Support Community.

 

Yes it does.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

HP Recommended

Am I correct in understanding from your answer that it is using my colored ink to print in black, even when I tell the printer to print in "Black only".   

 

Whats weird is I have continued printing a subtantial amount over the last  two or three weeks in "black only" and the ink assessment pictures on the printer and the HP Smart App have not changed the amount of either black nor colored ink that remains in the cartridges.  ( see below)

Screen Shot 2022-01-30 at 3.43.04 PM.png

 

 

HP Recommended

The Officejet Pro 8710 will *not* switch to use the color ink if black is low.  The low ink warning will be given ahead of time so you will have time to get a replacement cartridge to have on hand.  You can safely run the printer in "black ink only" mode until the black is actually depleted.  When a cartridge is depleted the printer will block further printing until the depleted cartridge is replaced.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Thank you 

that was very helpful

I clicked the solved button. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.