Black Printing Blue

[Chanellll]

Everytime I’m printing on gloss & satin photo paper that includes a design with a black background, it comes out blue. When I print the same exact design on normal paper, matte paper, gloss sticker paper it’s fine. It’s only when I’m printing on the roll sizes. I’ve done a print head clean, calibration, adjusted the black background in adobe illustrator to 100% k & nothings working. 

[Vjx]

Hello Chanellll ,

Thank you for reaching out. Regarding your query on Black Printing Blue that you’re experiencing.

Kindly review the instructions as below :

- Were there any hardware or software changes recently 

- Share more details of the product like serial product numbers or complete model name

- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation

- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device  -

https://support.hp.com/us-en/drivers/hp-designjet-t230-printer/model/33508832

https://support.hp.com/us-en/product/setup-user-guides/hp-designjet-t200-printer-series/model/335088...

Use Diagnose & Fix in the HP app to repair common printing issues (Windows, macOS)

https://support.hp.com/sg-en/document/ish_3666269-3612259-16

How to Fix Common HP Printer Problems

https://www.hp.com/us-en/shop/tech-takes/how-to-fix-common-hp-printer-problems

This will help us narrow down the cause and suggest the best fix