-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Black ink does not print HP DESKJET GT 5820

Create an account on the HP Community to personalize your profile and ask a question
10-25-2020 09:29 AM
Welcome to the HP support community.
Did you make a copy and check if that prints fine?
Meanwhile:-
Print a Print Quality Diagnostic page
Press and hold the Start Copy Color button on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.
If that does not print fine, follow the below steps:-
Run the printhead cleaning utility using the HP Software
-
Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer.
HP Printer Assistant opens.
-
On the HP Printer Assistant window, click Maintain Your Printer.
-
Click the Device Services tab, and then click Clean Ink Cartridges
.
You can refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee