Black ink not printing for HP ink tank 319. Black cartridge is newly replaced. Tried printhead clean

[MD1978]

Black ink not printing for HP ink tank 319. Black cartridge is newly replaced. Tried printhead cleaning but still black ink not printing. 

[Nal_NR]

Hi @MD1978,

Welcome to the HP Support Community. 

I understand that you are facing issues printing in black. I'd like to help!

Please follow the steps below.

The quality of a printed document or photo is not as expected. The procedures in this document should help with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems.

  CAUTION:

While performing the following steps, avoid lifting the printhead latch.

Step 1: Use genuine HP printheads and ink

HP recommends that you use genuine HP ink. HP cannot guarantee the quality or reliability of non-HP ink. If you do not use genuine HP ink and HP printheads, the steps in this document might not resolve print quality issues.

Purchase replacement ink and other supplies from the HP Store or local retailers.

NOTE:

Using non-HP ink contaminates any genuine HP ink added later. Because ink remains in the printhead when the ink is changed, the contaminated ink can remain in the system and affect print quality.

If you are using genuine HP printheads and ink, continue to the next step.

Step 2: Check the ink levels

Low ink levels can impact print quality.

  CAUTION:

Damage to the printer as a result of improperly filling the ink tanks or using non-HP ink is not covered under warranty.

Do not let the ink levels fall below the minimum fill line when printing. Very low ink levels can result in reduced print quality or damage to the ink system.

Visually check the printer ink levels using the ink tank window.

Add ink to any of the tanks where the level is below or close to the minimum fill line.

  CAUTION:

Do not let the ink levels fall below the minimum fill line when printing. Very low ink levels can result in reduced print quality.

You may refer to the document for the remaining steps. 

Hope this helps! Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @MD1978,

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day!