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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Officejet Pro 8610

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Black or Color Ink Not Printing, Other Print Quality Issues - HP Support Community - 8526791

Reply:

I have a HP Officejet Pro 8610 with a similar issue, everything worked great until I signed up for Instant ink. Now I have missing horizontal sections every couple inches. I have cleaned the print head, all 3 levels. The colors work about 50% of the time but are pretty streaky.... is there a way to print using only color? I've used up almost all my allotted pages this month for Instant ink without successfully printing 1 page that's actually legible. 

 

Using...

laptop HP-15ba113cl

OS Windows 10 

APP HP Smart (Wifi via WPS)... also have tried with an ethernet connection. 

 

Please help

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