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‎03-25-2023 12:09 PM

HP Recommended

Our 4100 series all-in-one printer just started printing blank pages the other day. I’ve manually cleaned the heads as we don’t have it connected to a computer or laptop and I don’t see the “auto clean” option in the IOS app. We’ve unplugged it, rebooted it, removed and reinstalled the cartridges… no other ideas. The cartridges do have ink although the black is getting low. 
I recently signed up for the Ink subscription and the printer hadn’t worked since then. Normally I wouldn’t thing the two are related but now I have a suspicion that whatever happened has to do with that. 
does anyone have any suggestions? I’m ready to toss it and go back to Office Depot. We received the printer as a gift several months ago so it’s too late to exchange it and my MIL is the one who bought it for us so I don’t think she’d still have the purchasing info. 

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