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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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1 REPLY 1
04-29-2023 06:18 PM
Hi @GeorgeNeo1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP Envy 7855 printer is printing blank pages despite the ink levels being good, there are a few things you can try to troubleshoot the issue.
- Check the print head: The print head could be clogged, preventing the ink from flowing properly. Try cleaning the print head using the printer's cleaning function. You can usually find this option in the printer's settings menu.
- Check the ink cartridges: Even if the ink levels are good, the ink cartridges could be defective or empty. Try replacing the ink cartridges with new ones to see if that solves the issue.
- Check the paper: Sometimes, the type or quality of paper being used can cause printing issues. Make sure you are using the correct type of paper and that it is not wrinkled or damaged.
- Check the printer driver: The printer driver could be outdated or corrupted. Try updating the driver or reinstalling it.
- Check for software conflicts: Sometimes, other programs or software can interfere with the printer's performance. Try closing all other programs and running a test print to see if that solves the issue.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
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