Blank paper after printing

[Raychelsmom]

I have authentic hp ink installed which has very little used however when I print page is blank

[Kuroi_Kenshi]

Hi @Raychelsmom,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

Check the Ink Cartridges:

Make sure both black and color cartridges are installed correctly.

If you recently replaced a cartridge, remove and reinsert it securely.

If possible, try a different ink cartridge to rule out a faulty one.

Run Printhead Cleaning:

Repeat the cleaning cycle 2-3 times if needed.

Check for Clogged Nozzles:

Print a diagnostic page.

If no black or color ink appears, the nozzles might be clogged.

Manually Clean the Printhead:

Turn off the printer and remove the ink cartridges.

Use a lint-free cloth dampened with warm water to gently wipe the printhead nozzles.

Let it dry for a few minutes, reinstall the cartridges, and try printing again.

Check Printer Settings:

Ensure you are not printing in "Grayscale" or "Draft Mode," which may affect output.

In print settings, select "Best Quality" and try printing again.

Let me know if you need more help!

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,