Blue, green and purple printing in streaks

[SamiB1096]

Printer is printing streaks across anything with blue, green or purple ink required. 

Completed all maintenance- alignment and multiple printer head cleanings. I also updated the printer.

It is still printing like this and I am tired of wasting my ink and money.

[A_Gayathri]

Hi @SamiB1096,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're dealing with a stubborn printhead issue. Since you've already tried alignment and cleaning, here are a few more steps to consider:

• Check Ink Cartridges: Make sure that the ink cartridges are properly installed and that the ink levels are adequate. Sometimes even new cartridges can be faulty.
• Printhead Nozzle Check: Perform a nozzle check (if available in your printer's maintenance menu) to identify if there are any specific nozzles clogged. This can help pinpoint the problem area.
• Printhead Deep Cleaning: Some printers have an advanced or deep cleaning mode that can address persistent clogs more effectively. You might need to access this through the printer's software or control panel.
• Printer Reset: Try performing a factory reset on your printer to rule out any software glitches. Be sure to note your settings before doing this, as a reset will return the printer to its default state.
• Replace Printhead: If none of the above steps work, the printhead itself might need to be replaced.
• Firmware Update: Make sure the printer's firmware is up-to-date. Sometimes issues are resolved with the latest firmware updates. Update the firmware on an HP printer
• Use Genuine Ink: Ensure that you're using genuine HP ink cartridges. Non-HP cartridges can sometimes cause issues with print quality.

Refer to this document: HP OfficeJet Pro 8035 All-in-One Printer User manual 
 

HP OfficeJet 6900, 8010, 8020, 8030 printers - No black ink, wrong colors, other print quality issue...

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.