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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Blue ink won't work on Officejet Pro 8020

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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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03-09-2023 06:25 AM
I use my printer regularly for printing high-quality images and every 10 or so pages I have streak marks as the blue stops working. I have put multiple new blue ink cartridges and cleaned the print head countless times but these only seem to fix the issue for a few sheets. No matter how much I clean the print heads the blue box on the test pages are never clean, and the green/purple boxes are mainly only yellow and pink.
I'm guessing my only option now is to replace the blue printhead?
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