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‎08-23-2021 10:16 PM

HP Recommended
Product: Envy 7855
Operating System: Microsoft Windows 10 (64-bit)

All of a sudden, my printer stopped even giving me the option to print borderless. I didn't change anything, but one day it was just gone. I've uninstalled the printer and installed it again and it still doesn't give me the option. I would appreciate any help you could provide. Thank you in advance!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2021 11:55 PM

HP Recommended

Make sure that you have the HP drivers installed and not Microsoft drivers. Best bet is to uninstall and then download the full install package from support.hp.com

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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2 REPLIES 2

‎08-23-2021 11:55 PM

HP Recommended

Make sure that you have the HP drivers installed and not Microsoft drivers. Best bet is to uninstall and then download the full install package from support.hp.com

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎08-24-2021 09:58 AM

HP Recommended

Thank you so much!! This fixed the problem!

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