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‎12-30-2020 02:39 PM - edited ‎12-30-2020 02:39 PM

HP Recommended
Product: HP Envy 5070
Operating System: Microsoft Windows 10 (64-bit)

Hello,
I bought the wrong ink cartridge from Target today for my printer ( hp envy 5070 I bought 901 instead of 65.
I called Target, and they are unable to offer me a refund as the product is no longer in the original packaging.
Is there any other way of getting a replacement from hp?? As it was an honest mistake.
I can provide copy of the receipt, and whatever else is needed.

 

Thank you

Category:
1 REPLY 1

‎01-08-2021 01:34 PM

HP Recommended

@joielaurie

 

Welcome to the HP Support Community!
 

I suggest you contact HP Support in your region for service options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

KrazyToad
I Am An HP Employee

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