Bought wrong Inkjet Cartridges by Mistake

[Saurabh49]

I am using the Inkjet Advantage Printer HP 2700. I recently finished the cartridge that came along with the printer. So I placed an order from HP store online. I got the cartridges in quick time but when I placed them inside the cartridge panel the printer kept giving the error no cartridge. Later I realised that I had mistakenly ordered cartridge no 678 instead of 682 which I found later to be the right one. Sadly I had ordered both the coloured and black cartridges and now am unable to use them. I request the customer support to kindly help as this costed me in excess of 1500 INR. I am happy as long as I can get the right replacement cartridges and am not looking for a refund. Thanks! 

[Dragon-Fur]

@Saurabh49 

Welcome to the HP Community.

Please contact the HP Store and ask whether the store wants to give you ink to replace the ink you purchased.

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