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- HP Community
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- Printer Ink Cartridges & Print Quality
- Bought wrong ink cartridge

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
1 REPLY 1
06-03-2025 03:20 AM
@Jarencibia, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
We suggest reaching out to where you bought it. Unfortunately, once a package is opened, exchanges or replacements might not be an option.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support
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