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- HP Community
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- Printer Ink Cartridges & Print Quality
- Brand New Hewlett Packard HP 951 Cyan is faulty How to retur...

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01-30-2024 08:04 PM - edited 01-31-2024 06:49 PM
Product: HP951 Cyan
Bought the HP951 combo pack from HP this week(not on Instant Ink). The other colors work fine. Cyan is defective. Is there a way to return the ink or get a replacement? The troubleshooting procedures did not correct the issue. ...A couple of days have passed and I'm wondering if a new print head would solve the problem. Does anyone have this problem with the HP Officejet Pro 8600??
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