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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Microsoft Windows 10 (32-bit)

Installed a brand new 63XL black cartridge. Printer displayed the error message "The indicated cartridge can only be used in the printer that initially used it and must be replaced." It's obviously defective and is not returnable. I would like a replacement.

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