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HP Recommended

I just opened my brand new HP Photosmart a826 that I bought at savers it is brand new yet it won't print anything on my paper it's not giving me an error it's acting as if it's printed my picture just fine but it's not I've tried the cleaning the ink cartridge I've also done the alignment those are the two different options in the settings that I could find it is telling me that my alignment failed yet it continues to act like it's printing my picture just fine it only says alignment failed when I go to click and try that. I'm confused on if I should order a new ink cartridge is it possible that the ink is bad because it's possibly been sitting in the box for years before I bought it I don't know what to do this is my third printer in a week can someone please give me some answers thank you so much

1 REPLY 1
HP Recommended

Old ink dried, you need to install new fresh inks.




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